Hi Brian,
Thank you for reporting this issue. I am able to see the problem myself when I tried on Windows 11. So, please expect a fix soon. I will post you when we release an update containing the fix.

First thank you that i got my transaction number. but now the program crash on me every time i input text in Windows 11.

Hi Brian,
An email with the details of your transaction ID is sent. Please let us know if you need any other help.

Hi, I misplace my transaction number, please send to my email.

Hi Sachin,

Sorry to know that you are having problem in buying the license.

Can you please tell me what exact problem you are getting? I tried myself to see if there is a problem and I see the Paypal method is there and you can click on that to pay using paypal or credit card.

If you can post a screenshot or give details of the error you are getting we can forward the information to 2checkout.com who handles our payment service.

I will wait for your response.
Thanks.

Hi,
I am trying to buy from a year and not able to buy ,Please send a paypal request or sail on eBay or send your paypal link to pay directly,Also I want to sale it in India so please cooperate accordingely
Sachin

Hi Javir,
You can get the 1 hour timeframe charts in the LITE version as well, just that you can create only one such chart. To create more intraday charts you need license for Stockalyze Pro.

To create intraday chart you need to chose the adequate data provider, unfortunately not all data providers support all markets. So, you need to see which one suits your need. See the video of Intraday Chart here: https://stockalyze.com/technical-analysis-demonstration.html for an example about how to setup data provider. You may need to try other data providers depending on the market you are interested in.

Please let me know if you need any more info. I will be glad to help.

in pro license , ( of 1 month or lifetime ) will i get 1 hour timeframe charts ?

Hi Hubb,
Sorry for the late reply, holiday shutdown was going on and so the delay.

You can simply continue to use your old email-id for the purpose of registering Stockalyze. The email-id while registering is only to check if it matches with the one that was used to purchase the license. It has no other use. Regarding the number of installations, you might have installed on a machine and not uninstalled it. But anyways, if you need more license then just ask for it, available count can be increased on demand.

I hope I have answered you adequately. Please let me know if you need more info.

I have since many years Stockalyze and I have to change my e-mail address from zXXXX@ziggo.nl to XXXX@gmail.com
How can I change the email addres ? In the register area I do not have the possibility to change the address. If You leave that register box it says that I have use 3 installations, but I have the program only on 1 PC.