Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Keith on May 10, 2022, 06:14:53 PM

Title: monday will not update TQQQ
Post by: Keith on May 10, 2022, 06:14:53 PM
this is the 3rd monday in a row that TQQQ will not update. Tues morning it worked just fine. It uploads raw data with no indicators.  I then click refresh and nothing happens. On tuesday, today, it uploaded the data including today. ( I have a trmplet I apply when usng the data.) I do not savr the chart.
On mondays I can open any other stock that was not used by me before on friday and it opens correctly. (I use yahoo)
Last week I completely uninstalled the progran and reinstalled it later in the day.
i still did not work on monday, for TQQQ.
I would br glad to provide any assistace I can, please  let me know.
Title: Re: monday will not update TQQQ
Post by: Sacha on May 11, 2022, 02:00:02 AM
This sounds strange but not to worry, we can find the problem together. How about you show me the problem when it happens? We can use Google Remote Desktop (https://remotedesktop.google.com/support/) to collaborate together and you show me the problem and I will investigate on your computer itself. If you agree then please install Google Remote Desktop (https://remotedesktop.google.com/support/) and let me know the exact date and time when you can show me the problem. Let me know if it is possible.

Title: Re: monday will not update TQQQ
Post by: Sacha on March 14, 2023, 04:52:46 AM
Hi Keith,
I was able to see this problem on my own. It was happening in one particular situation and I guess you had seen the exact same issue. I have now fixed it.
When I saw the problem myself I remembered it was something you had reported long back and so I am informing you about the fix.

Please use the latest Stockalyze.

Thanks and happy Stockalyzing,
Sacha