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STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Charlie on March 22, 2017, 04:40:00 AM

Title: I paid twice
Post by: Charlie on March 22, 2017, 04:40:00 AM
By mistake, I paid for two perpetual licenses (due to PayPal looping me back to the billing procedure an me thinking  I had filed to enter the proper info. My apologies.

Would you reverse the second charge?

Thanks in advance,
Title: Re: I paid twice
Post by: Sacha on March 22, 2017, 02:51:00 AM
Yes sure. I also wondered when I saw two purchase notifications in the same name and thought I will write to you that you are allowed to use 5 licenses anyway and so you don't need to purchase multiple licenses unless you plan to use at more than 5 machines.

Anyways, I have refunded the sale and you should receive the amount soon.

Please let me know if you face any problem.

Thanks for choosing Stockalyze,
Sacha