Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Christine on September 07, 2017, 11:48:38 PM

Title: Only data from Google ..... can't get data from Yahoo
Post by: Christine on September 07, 2017, 11:48:38 PM
1) New chart can't get data from Yahoo.... only data from Google.  Do you have any idea why?

2) Sometime can't get the latest data for the chart.  For example, today is 9/7/2017 and the chart only shows data up to 9/5/2017.  

Refresh chart won't do it.
Create new chart won't do it.

-Christine
Title: Re: Only data from Google ..... can't get data from Yahoo
Post by: Sacha on September 08, 2017, 01:04:02 AM
Hi Christine,
I just tried MSFT and it is working fine for me if I use Yahoo symbol. Using Google symbol I do see problem as data of last 2 days are missing.
Can you please try again and report back if Yahoo symbol is working for you?

Thanks,
Sacha
Title: Re: Only data from Google ..... can't get data from Yahoo
Post by: Christine on September 08, 2017, 08:55:57 AM
1) Still can't get the data from Yahoo.
Here is the error message:  Failed to get price history.  Please check your internet connection.

I tried on two diff machines on two diff locations.  There was no problem with internet.

2) Data from Google is still missing the last two days.

Christine.
Title: Re: Only data from Google ..... can't get data from Yahoo
Post by: Sacha on September 08, 2017, 03:43:28 PM
We identified a problem with Yahoo downloader and it has been fixed. Please install the latest build we just posted on Stockalyze website.

Google has not updated it's data and so it is not updated in Stockalyze either.