Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Sanket on September 19, 2017, 05:06:19 AM

Title: charts are not updating in software.
Post by: Sanket on September 19, 2017, 05:06:19 AM
hello, i just found that, charts are not updating in software for all cash and derivative market. Please resolve the issue.
Title: Re: charts are not updating in software.
Post by: Sacha on September 19, 2017, 01:07:05 PM
Have you tried with latest version?

~Sacha
Title: Re: charts are not updating in software.
Post by: KP on October 16, 2017, 09:05:23 AM
Hi, I am also facing the same issue. Is the issue resolved?

In my case, the chart is showing data of 1st of every month only. It is not showing any other dates. I've checked the Quote Editor and the data is there for all dates. But chart is showing only 1 day per month.
Title: Re: charts are not updating in software.
Post by: Sacha on October 16, 2017, 03:36:04 PM
Hi KP,
Your issue is different. If quote editor shows complete data and chart does not show those data then most probably your periodicity of chart is not Daily. Please try to hit Ctrl+D and see if it makes any difference.

Please let me know if this resolves your issue.

Thanks,
Sacha
Title: Re: charts are not updating in software.
Post by: KP on October 17, 2017, 09:43:40 AM
Thanks Sacha,

You pointed out my problem correctly. I saved the default template in Month mode without realising and all charts are coming Monthly.

Thanks again