Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Jacques on January 17, 2018, 08:18:57 PM

Title: program crashing
Post by: Jacques on January 17, 2018, 08:18:57 PM
Hi,
since a couple of days the software is always crashing when I right-clic on the chart. Also the same things sometimes when I clic on a system signal ( in alert windows) to create a chart.

Can you help solve this problem?

regards,

Jacques
Title: Re: program crashing
Post by: Sacha on January 18, 2018, 05:17:41 AM
I regret you are having this problem. Please be assured that it will be solved.
Does this always happen when you right-click on chart?
Some more information will be helpful. If you allow we can see this together by using Chrome Remote Desktop. You will have to give me access to observe and work on your computer remotely.

Please let me know.
Thanks,
Sacha