Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: montaser on May 01, 2018, 01:14:37 PM

Title: payment
Post by: montaser on May 01, 2018, 01:14:37 PM
Dear Sir ,
I did a payment now for 6 months subscribtion 24.9 $ and received a message from my bank  confirmed the payment ...but it is shown on your website it is failed ...please explain ?
Title: Re: payment
Post by: Sacha on May 01, 2018, 03:46:01 PM
We have not received any payment. Can you please confirm from your bank that it is indeed paid? Sometimes bank takes time to revert failed transaction.

I understand that you did face problem and so in good faith I will send you an activation key so that you can start using Stockalyze. Payment resolution can wait. :) Please check your email about activation key.

Regards,
Sacha