Stockalyze

STOCKALYZE => Troubleshooting & Bug Reports => Topic started by: Stephen on November 22, 2019, 08:20:55 PM

Title: Registration count downto 1
Post by: Stephen on November 22, 2019, 08:20:55 PM
Hello:
I have this program, StockAlyze Installed on one computer only!

I have had to reauthorize it every time it says Lite Mode, even though I only run it one one computer.

Now I am down to 1 count of 5!

You have to instll it as Administrator, which is OK, but I registered it as same on this compter.

I dont run under administrator, but a different ID, where I have isntalled is (down to 3)

Now on that same account today the program said there was something wrong with the registration and now I am down to 1 left!

Can you PLEASE reset this to 5 less 1 or 4 left cause I dont want to run out of count!

Title: Re: Registration count downto 1
Post by: Sacha on November 24, 2019, 06:42:46 PM
Sorry that you are experiencing problem. I have increased your allowed number of licenses to 15.
But, we also need to solve your problem that you needed to register multiple times.
I will soon let you know about a beta build that will help me diagnose this problem you are facing.

Thanks.