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Messages - Sacha

Pages: 1 ... 24 25 [26] 27 28 ... 38
376
Feature & Enhancement Requests / Re: Charts Updation
« on: August 10, 2018, 07:01:13 AM »
In the latest update we have added all the symbols that are available on nse-india website. If you miss anything please let us know.

Thanks,
Sacha

377
Troubleshooting & Bug Reports / Re: Charts not opening
« on: August 10, 2018, 06:59:51 AM »
Can you please download latest version and try again?

378
Feature & Enhancement Requests / Re: Charts Updation
« on: August 08, 2018, 05:58:52 AM »
Yes, we will do it after we fix the data download problem.

Thanks for reporting.

379
Troubleshooting & Bug Reports / Re: Charts not opening
« on: August 08, 2018, 05:57:44 AM »
Sorry for late response. I wasn't well and so the delay.

Yes, we acknowledge there is a problem with Google data in general and also with Yahoo data for Indian stocks. We are looking into it and will release a new update soon.

Thanks,
Sacha

380
Troubleshooting & Bug Reports / Re: failed to register this product
« on: July 30, 2018, 08:28:52 PM »
Can you please download afresh and try again?
I have also copied your license for new version that you can use for 6 months with same activation key. You can keep using Stockalyze 2014 as long as you wish and it is available for download from same download page.

Please let me know if you need any more help.

Thanks,
Sacha

381
Troubleshooting & Bug Reports / Re: Made mistake while purchase
« on: July 28, 2018, 12:47:40 PM »
I have changed the details at our end. You can try activating product on different machine with correct email-id. Your existing activation will continue working so no need to worry.

382
General Discussion / Re: backtest conditions
« on: July 18, 2018, 05:48:49 AM »
Actually, slippage of one day is already there. Since it is not possible to initiate a transaction on the same day when signal occurs, backtesting always use a 1 day slippage. If your question is regarding making it configurable then yes it can be done. As of now it is not present.
I have taken a note regarding slippage and transaction cost. May be in next update which should be released in a month or so we will have this.

383
General Discussion / Re: Version number
« on: July 13, 2018, 09:44:42 PM »
Version number is now only for internal purpose which is as of now is 2018.

384
News and Updates / Re: New Stockalyze has arrived
« on: July 11, 2018, 07:46:22 PM »
I am glad it worked.

Thanks,
Sacha

385
News and Updates / Re: New Stockalyze has arrived
« on: July 09, 2018, 05:47:08 AM »
Sorry for late reply. I wasn't expecting response on this board.

Did you try downloading latest installer? Please try it and let me know if you still face problem.

Thanks,
Sacha

386
General Discussion / Re: I have a question
« on: July 06, 2018, 05:37:26 AM »
Hi Kevin,
Stockalyze uses data from Google and Yahoo so you can directly get data from their website and no need to use Stockalyze for that. Stockalyze uses these data to help you analyze stocks.
I hope I have clarified your question.

Regards,
Sacha

387
Troubleshooting & Bug Reports / Re: I am having problem
« on: June 29, 2018, 03:48:18 AM »
Hi Tom,
I have sent response to all your emails sadly only one reached you. I am copying response below that I had last sent:
Quote
I am surprised. Anyways I have copied my response below, and sorry for all the hassle:

Please download afresh and try again.

I have also copied your license for new version. You are now eligible for new version of Stockalyze too without any charge.

Please try again and let me know if you face any problem.
Stockalyze Support
Let's be friends

On 27-06-2018 09:45, Tom Minto wrote:
> Thank you for your reply.
> I normallly use Thunderbird for my email which I checked for spam/trash etc and also checked webmail with no sign of your previous response even though I did get  your message as below.
> Could you please send your response to my alternative email namely
>
> XXXX@gmail.com
>
> Thanks very much.

One thing I realize is that I didn't send you email to your gmail account, I missed reading that line. I hope you will now be able to use Stockalyze in Pro mode.

Please don't hesitate to ask again if you need help.

Thanks,
Sacha

388
Troubleshooting & Bug Reports / Re: Data Update
« on: June 26, 2018, 05:03:36 AM »
Stockalyze depends on data from Yahoo and Google, if the data on Google or Yahoo are not updated Stockalyze cannot show updated data.
If you are using Google symbol you can try using Yahoo symbol or vice versa.

We are planning to release data downloader SDK which can be used to add country and exchange specific plugins so that Stockalyze will use data directly from exchange. By any chance if you are programmer would you like to try that SDK?

~Sacha

389
Your Kind Words / Re: Stockalyze made me happy with the new update
« on: June 19, 2018, 06:27:01 PM »
Thank you for liking it. :)

390
Feature & Enhancement Requests / Re: Quick chart from portfolio
« on: June 19, 2018, 06:15:16 PM »
Hi Isy,
Thank you for choosing Stockalyze.
As of now quick view of chart from portfolio is not present but this is something that has been asked earlier too and we are in plan of adding that.
May be we will let you know when first version of it is available.

I hope I will contact you soon about it.

Regards,
Sacha

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