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Messages - Sacha

#571
Troubleshooting & Bug Reports / Re: Updating Data
September 08, 2017, 03:43:54 PM
We identified a problem with Yahoo downloader and it has been fixed. Please install the latest build we just posted on Stockalyze website.
#572
We identified a problem with Yahoo downloader and it has been fixed. Please install the latest build we just posted on Stockalyze website.

Google has not updated it's data and so it is not updated in Stockalyze either.
#573
We identified a problem with Yahoo downloader and it has been fixed. Please install the latest build we just posted on Stockalyze website.
#574
Troubleshooting & Bug Reports / Re: Updates
September 08, 2017, 03:41:29 PM
We identified a problem with Yahoo downloader and it has been fixed. Please install the latest build we just posted on Stockalyze website.
#575
Hi Thomas,
Yes, Stockalyze does have this feature and we call it, you guessed it right, Templates. You can read about it in short help page of Templates.

Please let me know if you need any other help.

Thanks,
Sacha
#576
Hi Christine,
I just tried MSFT and it is working fine for me if I use Yahoo symbol. Using Google symbol I do see problem as data of last 2 days are missing.
Can you please try again and report back if Yahoo symbol is working for you?

Thanks,
Sacha
#577
Troubleshooting & Bug Reports / Re: Updating Data
September 08, 2017, 12:51:01 AM
Stockalyze uses free data available from Yahoo and Google finance websites. If data is not updating then it is mostly something beyond Stockalyze. If you are using Yahoo symbol and the data is not updating timely then you can switch to Google symbol, or vice versa. You can do this by changing Data Provider in Symbol Selection Dialog.
Sometimes Yahoo finance changes the way data can be fetched and so Stockalyze can't fetch data unless it changes accordingly. Our experience is that if you stick to Google symbols you will have less problem.
We may add in future more data providers to workaround the problems posed by Yahoo and Google finance.
#578
Thank you for reporting this.
Can you please download latest installer from stockalyze.com and run it?

I have made some simple changes to cater for your need. It will be great if you can provide your feedback.

Thanks,
Sacha
#579
Hi Joel,

Thanks for reaching out to us. I have given answers to your questions below. I have rearranged questions in the order I think will be best to understand the whole thing. Please go through it and let me know if you have any other questions.

> how would I set a condition to at least occur once in the past 3 days, m3n3?

No, it should be M=3 and N=0. This will test if the condition has occurred between 3 days ago and today.

M=3 and N=3 will test if condition occurs exactly 3 days ago.

> I guess the N 0 stands for today but what does M 5 mean?

M=5 means duration for condition to occur starts 5 days ago. Value of N specifies when the duration ends.

> When I set m 0 (or whichever) and n 5 and close, the tool set M back to 5 and N to whichever I put.

It's because M should be less than or equal to N. M specifies the start of duration and N specifies the end.

> If you allow me another question, ...

Please. That's what I am here for.

Thanks for choosing Stockalyze,
Sacha
#580
General Discussion / Re: Chart periodicity
March 14, 2017, 09:45:00 AM
The smallest periodicity supported in current version is 1 day. You can have anything beyond that, 1 week, 1 month, quarter, etc. are all supported. Future version of Stockalyze will have periodicity less than 1 day.

Thanks,
Sacha
#581
Troubleshooting & Bug Reports / Re: I paid twice
March 22, 2017, 02:51:00 AM
Yes sure. I also wondered when I saw two purchase notifications in the same name and thought I will write to you that you are allowed to use 5 licenses anyway and so you don't need to purchase multiple licenses unless you plan to use at more than 5 machines.

Anyways, I have refunded the sale and you should receive the amount soon.

Please let me know if you face any problem.

Thanks for choosing Stockalyze,
Sacha
#582
Knowing that someone is loving my work always makes my day.

Thank you,
Sacha
#583
General Discussion / Re: Subscribing
March 29, 2017, 12:51:00 AM
It is just the amount paid and duration for which you can use Stockalyze in Pro Mode.

If you buy subscription you can use Pro Mode features for only 6 months. Otherwise there is no difference in software.

Thanks for considering Stockalyze,
Sacha
#584
Mac version is not in plan as of now. Sorry.
#585
Please ignore the copyright year. :)