This sounds strange but not to worry, we can find the problem together. How about you show me the problem when it happens? We can use Google Remote Desktop to collaborate together and you show me the problem and I will investigate on your computer itself. If you agree then please install Google Remote Desktop and let me know the exact date and time when you can show me the problem. Let me know if it is possible.

I am sure you can buy using Paypal. This is true even when you don't have Paypal account and you don't need to create an account in Paypal. If you have Paypal account then also you can use it. Please select Paypal option when you purchase and let me know if you face any problem.

Thanks,
Sacha

Hi Max,

I see no purchase that belongs to the either of the email-ids. Did you face any problem?

In any case please go ahead and try again, I think it should just go smoothly. If you face any problem then please let me know.

Hi Keith,
That is how templates behave. They are primarily a way to add many indicators, mostly your frequent favorite ones, to the chart in one go. As you can add same indicators to the chart again and again you are able to apply the same template again and again.

QuoteThe reset button does nothing. (price will not update fron friday. now monday)

I guess you meant "Chart->Refresh" menu item.
Can you please tell me which stock and which data provider? If you can check that the chosen data provider, e.g. Yahoo, shows the updated data on their website then it will be great?

Thanks.

Its a nice suggestion. This has been added to our list of TODOs. You will get notified when it is done.

What exact error are you getting? I can see other people were able to purchase and so it should work for you too.
Payment for Stockalyze is handled by 2checkout and it supports paypal as well. I am sure you can pay using paypal as well. Please give it a try again and let me know if you face any issue.

You just download and install on the other computer. If you had bought pro license then use the same activation key to register for the Pro mode.
Please let me know if you need any help.

Phew. I am glad your issue is resolved.  :)

Hi Keith,
For EoD you must refresh the chart to update the price history. Please confirm that you see price history not getting updated even after you select Chart->Refresh menu-item.

Thanks for reporting this. There is a history of this problem as some more have reported it. I could never see this problem myself but now I will dig deeper and resolve this.

Hi Charlie,
In back testing, short selling is not yet supported. I am hopeful that this feature will be available soon.
Regarding TRIX system, I see there is a problem with it's definition. Instead of EMA(9) it should be EMA(9)[TRIX], basically cross over of TRIX with its EMA should be used. I will fix this and update soon.

Thank you for liking the program Keith.

Let me put your request in my own words, to confirm I understand you correctly.
When started, Stockalyze should create the same charts which were on the screen before the program was closed last time.
Is my understanding correct?

Thank you for all your kind words and suggestions.
Our current focus is to improve Stockalyze by implementing feature requests that Stockalyze users had already made, and in parallel, we are working to make people aware about the Stockalyze.
With many happy users already, we aim to build a thriving Stockalyze community.

Thanks for coming back to the forum Charlie and I will appreciate your help in spreading the word.

Thank you.

We regret all the inconvenience.

QuoteSince the change of computers, I have lost the registered copy of Stockalyze. I will gladly purchase another copy if needed.

Your existing license should keep working, you just have to register the Stockalyze again on the new computer. In case of any issue please let me know.