Author Topic: I paid twice  (Read 1002 times)

Sacha

  • Administrator
  • Hero Member
  • *****
  • Posts: 570
    • View Profile
    • Stockalyze: Analyze Stocks freely and affordably.
Re: I paid twice
« on: March 22, 2017, 06:51:00 AM »
Yes sure. I also wondered when I saw two purchase notifications in the same name and thought I will write to you that you are allowed to use 5 licenses anyway and so you don't need to purchase multiple licenses unless you plan to use at more than 5 machines.

Anyways, I have refunded the sale and you should receive the amount soon.

Please let me know if you face any problem.

Thanks for choosing Stockalyze,
Sacha
Stockalyze Support
Let's be friends

Charlie

  • Newbie
  • *
  • Posts: 2
    • View Profile
I paid twice
« Reply #1 on: March 22, 2017, 08:40:00 AM »
By mistake, I paid for two perpetual licenses (due to PayPal looping me back to the billing procedure an me thinking  I had filed to enter the proper info. My apologies.

Would you reverse the second charge?

Thanks in advance,