Author Topic: payment  (Read 635 times)

montaser

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payment
« on: May 01, 2018, 05:14:37 PM »
Dear Sir ,
I did a payment now for 6 months subscribtion 24.9 $ and received a message from my bank  confirmed the payment ...but it is shown on your website it is failed ...please explain ?

Sacha

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Re: payment
« Reply #1 on: May 01, 2018, 07:46:01 PM »
We have not received any payment. Can you please confirm from your bank that it is indeed paid? Sometimes bank takes time to revert failed transaction.

I understand that you did face problem and so in good faith I will send you an activation key so that you can start using Stockalyze. Payment resolution can wait. :) Please check your email about activation key.

Regards,
Sacha
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