Author Topic: Stockalyze isn't fetching charts- 'check your internet connection'  (Read 510 times)

Hameed

  • Jr. Member
  • **
  • Posts: 1
    • View Profile
Hello Support,

I use stockalyze since very long. Unfortunately, it has stopped working from few months, every time I try check a stock, it says "Failed to get price history. Please check your internet connection."

I assure you the internet connection is active. I'm seeing live stream on youtube and Stockalyze says I don't have internet connection.

I tried following:
* Uninstalled and re-installed latest version of stockalyze. It didn't work.
* Tried downloading latest version in another PC. It still gives same error.

Request:
May you please fix the issue if it existing in your software
OR
Give me a pointer through which I bypass this issue.

Thanks and regards,
Hameed.

Sacha

  • Administrator
  • Hero Member
  • *****
  • Posts: 475
    • View Profile
    • Stockalyze: Analyze Stocks freely and affordably.
Re: Stockalyze isn't fetching charts- 'check your internet connection'
« Reply #1 on: August 19, 2018, 07:12:12 PM »
Hi Hameed,
Unfortunately Google has stopped it's service and so if you are still using Google symbols then please use Yahoo one.
Please give it a try and let me know if it solves your problem.

Thanks,
Sacha
Stockalyze Support
Let's be friends