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Messages - Sacha

#346
Hi Tony,
I regret that you experienced a problem and thanks a lot for isolating it and reporting it in clear language. I much appreciate it.
It helped me fix the problem and I have updated the installer. You can download the installer and run it, you don't need to uninstall existing Stockalyze.
The fix is that in case of insufficient data the zone is left empty. I think it is good enough for such cases? In case you think other behavior can be more appropriate than please let me know.

Please let me know if I can help you in any other things.

Thanks,
Sacha
#347
Which particular stock you are referring to? I will give it a try to see what problem you are mentioning.
Please be informed that Stockalyze (by default) uses slightly different box size calculation which increases gradually rather than abruptly and so number of Os and Xs in columns might be different than traditional Point and Figure charting.

#348
General Discussion / Re: FTSEMIB.MI index quote
May 11, 2019, 05:21:15 PM
I tried it myself and I also saw single quote. The problem is that all price fields (open, high, low, and close) are same and because of that the candle is not well formed. I have now made a change in Stockalyze to show a small dash in such case. You can try with latest Stockalyze. If you change the chart style to Line or something else then also you can see the complete chart.

Please let me know if it works for you.

Regards,
Sacha
#349
General Discussion / Re: How to add new symbol
May 11, 2019, 10:48:33 AM
When you don't find your symbol in Stockalyze then you can add that in few simple steps. Please refer to https://stockalyze.com/hlp/manual/topics/managing-symbols.html. In case you face any problem please let me know.
#350
News and Updates / Please review Stockalyze
May 09, 2019, 03:27:41 PM
We encourage Stockalyze users to provide their review and help decide other users. Please review here: https://g.page/r/CYw4g9KFTD6FEAI/review.

Sacha
#351
General Discussion / Re: Info
May 08, 2019, 12:50:50 AM
I didn't get your question. Do you want to use Metastock data in Stockalyze? You can change the data format in Stockalyze, just go to Data->Change Database... and change the format to Metastock.

In case you were asking something else or you need any other help please let me know.

Regards,
Sacha
#352
General Discussion / Re: Extend chart
May 06, 2019, 04:55:06 PM
Yes it is possible. Just hover the mouse at bottom of the zone you want to extend and when the cursor become double headed arrow, click and drag to adjust the zone height.

Please give it a try and let me know if you need any help.

Thanks,
Sacha
#353
Your Kind Words / Re: Stockalyze made me happy
May 06, 2019, 04:50:32 PM
Thanks for your kind words.  :)
#354
It's a nice suggestion. We will try to incorporate it in next update.

Thank you.
#355
Troubleshooting & Bug Reports / Re: Registration
May 01, 2019, 02:58:15 PM
I am glad it resolved your issue.

Wish you happy Stockalyzing,
Sacha
#356
That's fine if Remote Desktop is not possible.
Would it be possible for you to share the dump file with me?
   When Stockalyze is not responding, in task manager you can right-click on stockalyze.exe and select 'Create dump file'. You can refer to the attachment. Please do this after you install the private build I had shared.
This will help me solve the problem. I hope it will be possible for you to do.

Thanks & regards,
Sacha
#357
Hi Amritendu,
I have fixed the issue of tiny tool buttons on HD screen.  Can you please download and run https://stockalyze.com/download/private/stockalyze_setup.exe ?
It's not official release yet but equivalent. You don't need to uninstall, just run the new installer.

Regarding issue of use of proxy, I want to see this issue myself. It will give me better idea about what exactly is the problem. As I said Stockalyze has mechanism in place to detect proxy settings and use that automatically. Since it is not working in your case I would like to have a look. Can we work together? Remotely of course, we can use Google Chrome Remote Desktop and I will be able to see the issue and get some information regarding proxy setting so that I can fix it.
Waiting for your response.

Regards,
Sacha
#358
Troubleshooting & Bug Reports / Re: Registration
April 30, 2019, 04:47:56 PM
Hi Tony,
Can you please download from https://stockalyze.com/download/private/stockalyze_setup.exe and install? You don't need to uninstall the existing Stockalyze, just download and run the installer. It is not an "official" release yet and so it is not published but it is equivalent to released Stockalyze functionality wise. You will be able to register it even when Stockalyze is already in Pro-Mode.

I hope it will be useful.
Thanks,
Sacha
#359
Troubleshooting & Bug Reports / Re: Registration
April 30, 2019, 04:33:38 PM
Hi Tony,
Thank you for purchasing Stockalyze and I am glad you are liking it.
Registering already registered Stockalyze wasn't valid, you could wait for registration to expire. But I understand this is annoying and so I am fixing it right away. You will soon receive an updated private build that will allow you to register even before it expires.

Thanks and regards,
Sacha
#360
QuoteFirst, let me thank you for creating such a clutter-free and clean stock technical analysis software. I really liked it. But two issues are stopping me from using this software.

Thanks for your appreciation, rest assured your issues will be resolved.

QuoteIn Full HD display toolbar buttons are tiny!!! It is so small that it is impossible to use! So there is no way I can use the software. At least create some keyboard short cut or have some option to increase the size of toolbar buttons (both top and sidebar).

Many tool buttons do have shortcuts and all functionalities that are available through toolbars are also available through menus. So, you can still use Stockalyze. But I understand visible and usable toolbar is better and faster way to work with software. I will work on it soon.

QuoteCurrently, there is no way I can work through a proxy connection.  In a proxy network when I want to create a chart, it does not even show a message box that it does not work in a proxy network. It simply becomes non-responding!!! In a future version, please add internet proxy setting.

Thanks for reporting it. Stockalyze actually tries to find the proxy settings itself and applies it. May be you have hit a bug, sorry for that. Can you please share the details about your proxy settings, like what kind of proxy setting it is, a simple ip-address or wpad based.

I assure you that your issues will be resolved.

Regards,
Sacha