I regret that you had this problem. Unfortunately there had problems with symbols of Indian stock market. Yahoo has changed it's symbols for BSE and Google has stopped it's service. But the latest version has updated symbols for Yahoo and other user has confirmed that it is working fine. Can you please tell me what build date is shown in Help->About?

Thanks,
Sacha

Hi Divya,
Thanks for confirming that Yahoo charts are working. Google has taken down it's stock price service. May be we will have to remove Google as data source. I will wait for sometime to see if the service is restored by Google, otherwise I will remove that from Stockalyze.

Thanks,
Sacha

In the latest update we have added all the symbols that are available on nse-india website. If you miss anything please let us know.

Thanks,
Sacha

Can you please download latest version and try again?

Yes, we will do it after we fix the data download problem.

Thanks for reporting.

Sorry for late response. I wasn't well and so the delay.

Yes, we acknowledge there is a problem with Google data in general and also with Yahoo data for Indian stocks. We are looking into it and will release a new update soon.

Thanks,
Sacha

Can you please download afresh and try again?
I have also copied your license for new version that you can use for 6 months with same activation key. You can keep using Stockalyze 2014 as long as you wish and it is available for download from same download page.

Please let me know if you need any more help.

Thanks,
Sacha

I have changed the details at our end. You can try activating product on different machine with correct email-id. Your existing activation will continue working so no need to worry.

Actually, slippage of one day is already there. Since it is not possible to initiate a transaction on the same day when signal occurs, backtesting always use a 1 day slippage. If your question is regarding making it configurable then yes it can be done. As of now it is not present.
I have taken a note regarding slippage and transaction cost. May be in next update which should be released in a month or so we will have this.

Version number is now only for internal purpose which is as of now is 2018.

I am glad it worked.

Thanks,
Sacha

Sorry for late reply. I wasn't expecting response on this board.

Did you try downloading latest installer? Please try it and let me know if you still face problem.

Thanks,
Sacha

Hi Kevin,
Stockalyze uses data from Google and Yahoo so you can directly get data from their website and no need to use Stockalyze for that. Stockalyze uses these data to help you analyze stocks.
I hope I have clarified your question.

Regards,
Sacha

Hi Tom,
I have sent response to all your emails sadly only one reached you. I am copying response below that I had last sent:

QuoteI am surprised. Anyways I have copied my response below, and sorry for all the hassle:

Please download afresh and try again.

I have also copied your license for new version. You are now eligible for new version of Stockalyze too without any charge.

Please try again and let me know if you face any problem.
Stockalyze Support
Let's be friends

On 27-06-2018 09:45, Tom Minto wrote:
> Thank you for your reply.
> I normallly use Thunderbird for my email which I checked for spam/trash etc and also checked webmail with no sign of your previous response even though I did get  your message as below.
> Could you please send your response to my alternative email namely
>
> XXXX@gmail.com
>
> Thanks very much.

One thing I realize is that I didn't send you email to your gmail account, I missed reading that line. I hope you will now be able to use Stockalyze in Pro mode.

Please don't hesitate to ask again if you need help.

Thanks,
Sacha

Stockalyze depends on data from Yahoo and Google, if the data on Google or Yahoo are not updated Stockalyze cannot show updated data.
If you are using Google symbol you can try using Yahoo symbol or vice versa.

We are planning to release data downloader SDK which can be used to add country and exchange specific plugins so that Stockalyze will use data directly from exchange. By any chance if you are programmer would you like to try that SDK?

~Sacha