Author Topic: charts are not updating in software.  (Read 1497 times)

Sanket

  • Newbie
  • *
  • Posts: 1
    • View Profile
charts are not updating in software.
« on: September 19, 2017, 09:06:19 AM »
hello, i just found that, charts are not updating in software for all cash and derivative market. Please resolve the issue.

Sacha

  • Administrator
  • Hero Member
  • *****
  • Posts: 570
    • View Profile
    • Stockalyze: Analyze Stocks freely and affordably.
Re: charts are not updating in software.
« Reply #1 on: September 19, 2017, 05:07:05 PM »
Have you tried with latest version?

~Sacha
Stockalyze Support
Let's be friends

KP

  • Full Member
  • ***
  • Posts: 11
    • View Profile
Re: charts are not updating in software.
« Reply #2 on: October 16, 2017, 01:05:23 PM »
Hi, I am also facing the same issue. Is the issue resolved?

In my case, the chart is showing data of 1st of every month only. It is not showing any other dates. I've checked the Quote Editor and the data is there for all dates. But chart is showing only 1 day per month.

Sacha

  • Administrator
  • Hero Member
  • *****
  • Posts: 570
    • View Profile
    • Stockalyze: Analyze Stocks freely and affordably.
Re: charts are not updating in software.
« Reply #3 on: October 16, 2017, 07:36:04 PM »
Hi KP,
Your issue is different. If quote editor shows complete data and chart does not show those data then most probably your periodicity of chart is not Daily. Please try to hit Ctrl+D and see if it makes any difference.

Please let me know if this resolves your issue.

Thanks,
Sacha
Stockalyze Support
Let's be friends

KP

  • Full Member
  • ***
  • Posts: 11
    • View Profile
Re: charts are not updating in software.
« Reply #4 on: October 17, 2017, 01:43:40 PM »
Thanks Sacha,

You pointed out my problem correctly. I saved the default template in Month mode without realising and all charts are coming Monthly.

Thanks again