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Messages - Sacha

#1
Hi Huub,
Sorry that I couldn't respond earlier. Please try one more thing.
Close Stockalyze and then delete/rename the file "%localappdata%\Lunetek Software\Stockalyze\data\price-hist.lyzdb" and then start the Stockalyze.
If this doesn't solve the problem then I can work on your computer to resolve the issue.

Please let me know how it goes.
#2
QuoteOf course I did install the new update. I had also checked and have the build 2025-02-25.

Thank you for clarifying and sorry for what I explained :)

OK. I will look into it but in the meantime. Can you please do the following:
  • Make sure the Stockalyze is not running
  • Move out the content of "%appdata%\Lunetek Software\Stockalyze\yahoo_data_download\user_index"
  • Install the Stockalyze again
  • Close the Stockalyze after it ran once the installation was done
  • Put back the content you had moved out in step 2
  • Start the Stockalyze and see if the problem is resolved

This may work, if not then please let me know.
#3
"Check for update" button only checks for update, it doesn't actually update the Stockalyze.
Did you download and installed the latest Stockalyze?
No you don't need to remove or uninstall anything, only download the latest Stockalyze and install it.
#4
Stockalyze is no longer supported on Windows 7 and older Windows operating systems.

When you uninstall, the license use gets decreased automatically.
#5
Hi Hubb,
Please update the Stockalyze. The issue should be fixed.

Happy Stockalyzing.
#6
I had missed the symbol erasing problem you mentioned.
So, the missing ticker is the remaining problem and price data download is working fine. Is that right?

Can you please send me the content of "%appdata%\Lunetek Software\Stockalyze\yahoo_data_download\user_index"?
It will help me see the problem locally.
#7
I checked and it is working for me. Can you confirm what Build date is shown when you go to Help->About menu?
If it is not 2025-02-21 then you still need to update the Stockalyze. If it is already updated then let me know which country and what stock symbol you are trying. I will try myself. In any case your issue will be resolved, please let me know the details.
#8
The issue is fixed. Please update with latest Stockalyze.
#9
The fix is made so please update with the latest Stockalyze.
#10
Hi Huub,
Thank you for reporting and sorry for responding late. We are working on it and I hope we will fix it in soon. Please have stay tuned.
#11
Oh, sorry to hear that.

Had you uninstalled the older version before installing the new one?
If not then please uninstall again and then install.
Which Windows version are you on, Windows 10 or 11?
#12
No issues at all.
I wish you happy Stockalyzing.
#13
Since you didn't check the "Data contains column for stock exchange" the pull down menu shows the possible exchange name for the selected Country and the Data provider.

I hope it helps. Please let me know if you need more help.
#14
Hi Tony,
Thank you for reporting this issue. The screenshot is too small to see anything clearly. Can you please also attach the CSV file so that I can see the problem myself?
#15
For the Yahoo data provider you don't need to put any key and there is no place to do that. What do you mean you put the key in?