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Messages - Sacha

#391
General Discussion / Re: Extend chart
May 06, 2019, 04:55:06 PM
Yes it is possible. Just hover the mouse at bottom of the zone you want to extend and when the cursor become double headed arrow, click and drag to adjust the zone height.

Please give it a try and let me know if you need any help.

Thanks,
Sacha
#392
Your Kind Words / Re: Stockalyze made me happy
May 06, 2019, 04:50:32 PM
Thanks for your kind words.  :)
#393
It's a nice suggestion. We will try to incorporate it in next update.

Thank you.
#394
Troubleshooting & Bug Reports / Re: Registration
May 01, 2019, 02:58:15 PM
I am glad it resolved your issue.

Wish you happy Stockalyzing,
Sacha
#395
That's fine if Remote Desktop is not possible.
Would it be possible for you to share the dump file with me?
   When Stockalyze is not responding, in task manager you can right-click on stockalyze.exe and select 'Create dump file'. You can refer to the attachment. Please do this after you install the private build I had shared.
This will help me solve the problem. I hope it will be possible for you to do.

Thanks & regards,
Sacha
#396
Hi Amritendu,
I have fixed the issue of tiny tool buttons on HD screen.  Can you please download and run https://stockalyze.com/download/private/stockalyze_setup.exe ?
It's not official release yet but equivalent. You don't need to uninstall, just run the new installer.

Regarding issue of use of proxy, I want to see this issue myself. It will give me better idea about what exactly is the problem. As I said Stockalyze has mechanism in place to detect proxy settings and use that automatically. Since it is not working in your case I would like to have a look. Can we work together? Remotely of course, we can use Google Chrome Remote Desktop and I will be able to see the issue and get some information regarding proxy setting so that I can fix it.
Waiting for your response.

Regards,
Sacha
#397
Troubleshooting & Bug Reports / Re: Registration
April 30, 2019, 04:47:56 PM
Hi Tony,
Can you please download from https://stockalyze.com/download/private/stockalyze_setup.exe and install? You don't need to uninstall the existing Stockalyze, just download and run the installer. It is not an "official" release yet and so it is not published but it is equivalent to released Stockalyze functionality wise. You will be able to register it even when Stockalyze is already in Pro-Mode.

I hope it will be useful.
Thanks,
Sacha
#398
Troubleshooting & Bug Reports / Re: Registration
April 30, 2019, 04:33:38 PM
Hi Tony,
Thank you for purchasing Stockalyze and I am glad you are liking it.
Registering already registered Stockalyze wasn't valid, you could wait for registration to expire. But I understand this is annoying and so I am fixing it right away. You will soon receive an updated private build that will allow you to register even before it expires.

Thanks and regards,
Sacha
#399
QuoteFirst, let me thank you for creating such a clutter-free and clean stock technical analysis software. I really liked it. But two issues are stopping me from using this software.

Thanks for your appreciation, rest assured your issues will be resolved.

QuoteIn Full HD display toolbar buttons are tiny!!! It is so small that it is impossible to use! So there is no way I can use the software. At least create some keyboard short cut or have some option to increase the size of toolbar buttons (both top and sidebar).

Many tool buttons do have shortcuts and all functionalities that are available through toolbars are also available through menus. So, you can still use Stockalyze. But I understand visible and usable toolbar is better and faster way to work with software. I will work on it soon.

QuoteCurrently, there is no way I can work through a proxy connection.  In a proxy network when I want to create a chart, it does not even show a message box that it does not work in a proxy network. It simply becomes non-responding!!! In a future version, please add internet proxy setting.

Thanks for reporting it. Stockalyze actually tries to find the proxy settings itself and applies it. May be you have hit a bug, sorry for that. Can you please share the details about your proxy settings, like what kind of proxy setting it is, a simple ip-address or wpad based.

I assure you that your issues will be resolved.

Regards,
Sacha
#400
News and Updates / Updated stock symbols
April 15, 2019, 05:12:36 PM
Recently released Stockalyze that has stock symbols updated and cleaned. The stock symbols of many exchanges across the world are now up to date and old unused stock symbols are removed.

Wish you all happy Stockalyzing,
Sacha
#401
Stockalyze already has that. You actually meant zoom instead of timeframe (in stockalyze terminology :).
Look at the toolbar that contains tool names like 3M, 6M, 1Y, etc. in the chart window. They are in the left of the center.
Please try it and let me know if you don't find that.

Regards,
Sacha
#402
With users of Stockalyze facing problems of price data not updating on time, it is our responsibility to provide more alternatives to circumvent this problem.
We just updated Stockalyze that is integrated with Tingoo for fetching price data required for stock analysis.
Tiingo covers US, Hong Kong, and China markets. In future, we will add more data providers to cater for other markets.

Wish you all happy Stockalyzing :),
Sacha
#403
You can try the other data provider that is integrated in Stockalyze. We are in process of integrating more data providers but certainly it will take some time to cover exchanges around the world.
#404
General Discussion / Re: How to add a security
March 26, 2019, 01:14:50 PM
TSM is already there (unless you are using very old Stockalyze) and so you will get an expected error that it already exists.
Have you selected correct country in the left panel?
#405
General Discussion / Re: Import CSV?
March 26, 2019, 02:12:25 AM
As of now it is not. Do let me know your use case then I can think of adding this feature for general purpose use.